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October 29, 2007

Taking Care of Business

Filed under: Mommy Body, Mommy Life, Random Mommy Musings — The Mommy @ 7:14 pm

Today was “take care of it” day. Rescheduled the LEEP procedure that I canceled last week because we were on our evacuation vacation. Called Samsung…AGAIN…about our TV. Finally called the manufacturer of my computer about the Blue Screen Of Death I get when I try to sign on to AOL. I hate it when my technology is screwed up.

I have gotten very comfortable with Firefox these days since I have just not wanted to deal with calling the computer manufacturer about the BSOD. I’m glad I finally did call even though they basically said “It’s not our fault, it’s AOL’s”. So I just “chatted” with an AOL LiveHelp person and he told me what I could do to fix it. I’m not holding my breath. I hate to be pessimistic but I tried uninstalling and reinstalling AOL today and it just screwed things up worse. But, I’ll give it a try. Or not. Maybe I’ll save $10 a month and just keep my free email addy. I’ll have to see how lazy, I mean, how I feel about AOL in the morning.

Apparently Samsung is magic. I called them today and tried to talk with someone in Executive Customer Relations because the last time I talked with them on the 16th, the guy said he would call me no matter what the outcome of the conversation he had with the Regional Service Engineer. Uh, he didn’t call. Surprise! I made it pretty darned clear that I refused to sit on hold for 45 minutes to get with ECR because the last time I called them, the process took 1 hour and 15 minutes. They regular customer service guy told me that there was nothing he could do for me in terms of getting me to an Executive Customer Relations person faster but did say that his notes mentioned that the part that was indefinitely back ordered is now available. Magic! So I hung up and called my TV repair guy. Wonder of all wonders, he actually answered the flippin’ phone! He was as incredulous as I and said that he’d call them to ask why he doesn’t yet have the part since he ordered it eons ago. I can’t even begin to get my hopes up that I might actually have my TV back by the holidays. I know that I would just have those hopes dashed on the rocks that are Samsung Customer Service. I have never been so frustrated with a company in my life. And I will say it again: DO NOT BUY A SAMSUNG TV EVER. I mean it. Just say “no” to Samsung. Oh crap! I forgot to talk to Executive Customer Relations about them covering all of the cost, not just the parts. Oh well…I have time. Who knows when the part will actually get to my repair guy. A battle for another day.

And then there’s the LEEP procedure. I am NOT looking forward to that. I wasn’t looking forward to it when my female GYN suggested it as a possibility far in the future after several abnormal test results. I wasn’t looking forward to it when my new female GYN that took the place of my old GYN who was on maternity leave recommended it after my last biopsy. And I’m really, really not looking forward to it now that it has been rescheduled with yet another GYN who is male because my new/old female GYN is now going on maternity leave as well. Yes, maybe I’m being a bit weird about it but I just don’t like having a male gynecologist. It’s uncomfortable enough hangin’ out with your feet in stirrups when a woman is staring at your “girl parts” and snipping stuff out of there. I’ve heard of sedation dentistry…do you think they have “sedation gynecology”? Probably not. Am I being prudish?

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